NamNR Pro Privacy Notice

Last Updated: 21 Jan 2025

This privacy notice explains how NamNR Pro collects, uses, and protects your personal information when you visit our website www.freeden.io and use our services. Please read the following carefully to understand how we will collect, use, and store your personal information. It also describes your choices regarding the use, access, and correction of your personal information.

Quick overview

• Who we are: NamNR Pro Upadhyay based in Switzerland.
• What we collect: Your contact details, information relevant to your interactions with us, technical and usage data.
• Why we collect it: To provide our services, communicate with you, and comply with the law.
• Your rights: You can access, correct, delete, or control how we use your personal information.
• Cookies: We use cookies, including third-party tools for analytics and advertisement.

Contact us if you would like to exercise any of them. You can disable cookies in your browser or on our website.

Who we are

NamNR Pro Upadhyay ("NamNR", "we", "us") is a sole proprietorship registered in Switzerland. We administer our websites located at www.namnrpro.org and www.freeden.io and provide related services. We are responsible for the processing of your personal information described in this privacy notice.

Contact Us: If you have questions about this notice or our processing of your information:

• Email: team@namnrpro.org and admin@freeden.io
• Postal address: Rue du Lac, Yverdon les bains, 1400, Switzerland

Regulatory Authority: If we do not satisfactorily answer your questions or concerns, you can contact relevant data protection authorities: the Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority.

For the FDPIC, please refer to: www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html

Changing our privacy notice

We may update this privacy notice from time to time to reflect, for example, changes to our data processing practices or for other operational, legal, or regulatory reasons. Changes will be posted here with a new 'Last Updated' date. Please review this notice regularly to stay informed.

We do not have to receive your acceptance of this privacy notice or changes to it, but if we need to receive your consent before using your personal information, we will explain the purpose of such use and invite you to agree to or refuse it. You can withdraw your consent at any time by contacting us.

Information we collect

The types of personal information we collect about you depend on your interactions with us.

Information You Provide to Us

We collect personal information that you provide to us, such as when you contact us, request newsletters, fill out a form, respond to a survey, register for an event, or comment on a blog. Categories of information include:

• Contact information: Your name, email address, phone number, and other contact details.
• Demographic information: Age, gender, location, occupation, and educational background.
• Payment information: Credit card information, billing address, and other financial information necessary to process transactions.
• Account information: Username, password, and preferences.
• Course participation data: Information related to your enrolment, progress, and feedback.
• Communications: Any messages, feedback, or comments you send us.

Information We May Collect Automatically or Generate

We may automatically collect technical data when you interact with www.freeden.io, including:

• Technical information: IP address, browser type/version, time zone setting, operating system, full URL clickstream, and page response times.
• Cookies: We and our service providers may use cookies and similar tracking technologies. (Detailed cookie information is in the final section of this notice).

Information We Collect From Other Sources

We may obtain personal information from service providers, business partners, social media platforms, or publicly available sources. This may include:

• Unique identifiers: Name, phone number, email, or social media identifiers.
• Professional and educational information: Employers, professional licenses, or certifications.
• Other information: Content you post or make available online.

Information we do NOT collect

• Children: Our services are not intended for individuals under the legal age. If we learn we have collected such information without proper consent, we will take steps to delete it.
• Sensitive information: We do not generally seek to process sensitive information (e.g., ethnicity, religion, health). If strictly necessary, we will do so in accordance with legal requirements and your consent.

Our use of your information

We process your personal information for the following purposes:

• Providing our services: Processing registrations and delivering educational content.
• Communication: Responding to queries and sending requested materials.
• Payments: Handling billing and transactions.
• Improving our services: Analyzing interactions to enhance user experience.
• Personalising your experience: Tailoring content based on your progress.
• Marketing: Sending information about courses (with consent where required).
• Legal compliance and Security: Meeting legal requirements and preventing fraud.

Legal Grounds for Processing

Where required by law, we rely on the following grounds:

• Performance of a contract: To fulfill our agreements with you.
• Your consent: Where you have provided explicit permission.
• Legitimate interests: To improve our products and for marketing purposes.
• Legal obligation: To comply with the law.

Sharing and disclosure of personal information

We may share your information with:

• Support providers: IT, hosting, and cloud service providers.
• Marketing and Analytics: Providers helping with customer relations.
• Payment processors: To handle transactions.
• Professional advisers: Lawyers, auditors, and insurers.
• Law enforcement: As required by regulations.
• Business transfers: In connection with a merger or acquisition.

International transfers

We may store and transfer information outside of your country of residence, including to the United States. Transfers from the EEA, UK, or Switzerland to other countries will normally be based on European Commission model clauses.

How long do we store personal information?

We retain information for as long as needed to provide services, comply with legal obligations, or fulfill the purposes for which it was collected. We will dispose of information when it is no longer needed.

Security of personal information

We implement security measures such as encryption, access control, and pseudonymisation. However, transmission over the internet is not completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords.

Your rights and choices

Depending on applicable law, you may have the right to:

• Access your personal information.
• Update or correct inaccuracies.
• Erase or delete information.
• Object to or restrict processing.
• Withdraw consent at any time.
• Complain to your local supervisory authority.

To exercise these rights, you may need to provide proof of identity.

More information about cookies

We use cookies to customise your experience and improve performance.

• Essential cookies: Used for core functions and security (e.g., Google reCAPTCHA).
• Functionality cookies: Used by Stripe (payments) and Skool (integrations).
• Performance and Analytics: Used by Google Analytics to track usage.
• Advertisement cookies: Used by YouTube for video tracking and ads.

You can control cookies via our website banner or your browser settings. Note that blocking cookies may limit website features.